This tutorial helps you to debug Jira TestLink Connection. Unsuccessful Jira and TestLink connection results in errors.
Faulty Jira configuration will display errors on the TestLink UI. Check the Jira XML configuration on the Issue Tracker Management page.
API Access Token
Check if the API access token is not revoked in the Jira tool. Revoked API access tokens would result in 401 Unauthorized API errors.
TestLink Event Log
TestLink Event log will display all the errors, warnings, information messages on the TestLink instance. Follow the below steps to view the Errors on the instance.
Navigate to the Events page. Click on the Events bell menu icon.
Filter the errors on the TestLink.
Select the Error from the Log level filter box and click on the Apply button.
This will display all the errors on the TestLink.
We can scan the TestLink log files for any errors.
TestLink Tutorial on this website can be found at:
More information on TestLink Open source Test management tool can be found on the official website at: